Setup
Installing Tool Packs
Last Updated: August 31, 2022Introduction Some TaskCentre tools are distributed separately from the main product. They are referred to as tool packs. There are two circumstances when a tool may be distributed in this manner: It is the first release of a tool, which is intended to be incorporated into a later release of the main TaskCentre product It...
Installation and Upgrade
Last Updated: August 16, 2022The following articles cover installation, configuration and deployment of BPA Platform. Overview – Installation This section covers the following topics: How to plan for an installation – including registering, obtaining a product key and finding out software and hardware requirements What the installation process involves for the various product features Introduction to the Configurator application and the...
Creating a Demonstration System
Last Updated: August 1, 2022Introduction BPA Platform is normally deployed in a distributed fashion across an enterprise network. In this deployment, agents are needed to enable the BPA Platform server to communicate with other servers and to support event-driven tasks. On occasion, a full-scale deployment may be impractical or undesirable. You may, for instance, have to use a single,...
Migrating TaskCentre: Merging repositories from one TaskCentre install into another
Last Updated: June 28, 2022During a migration of your TaskCentre installation from one server to another, there is a possibility that by the time you eventually go live with your new install, any repositories that you have imported will already be out of date. This is due to the repositories still being actively updated on your original install during...
Permissions required in SQL Server to create and maintain a BPA Platform SQL store
Last Updated: August 1, 2022Introduction The BPA Platform Configurator uses the credentials of a SQL Server account to either create a new store or connect to one that already exists. Sufficient permissions on the account must be in place to allow these actions. The SQL account provided will be used by BPA Platform to maintain the store, i.e. read from...
BPA Platform Licensing Troubleshooting Guide
Last Updated: August 31, 2022Introduction This article aims to assist with scenarios affecting the running of BPA Platform from a licensing perspective. It is worth noting the following: BPA Platform Editions – BPA Platform is usually supplied in standard form which can be identified by the ‘BPA Platform’ logos appearing upon install, login and within the main interface. BPA Platform can also be supplied as a...
1625 – Installation error – This installation is forbidden by system policy
Last Updated: June 29, 2022Symptom When you install or update you may receive the following error: Error 1625: This installation is forbidden by system policy Cause You are not logged in as an administrator. A group policy is preventing you from installing the software. Resolution Ensure that the account you logged into the computer with is a member of...
Configurator: An error has occurred while processing:Initialization Error details: Access to the path … is denied.
Last Updated: June 29, 2022Symptom After upgrading to TaskCentre 4.6 SR1, attempting to start the Configurator results in the following error message (the path details may change): An error has occurred while processing:Initialization Error details: Access to the path ‘Global\_F34DAA94501B464A9EAE1A2CC546E55D’ is denied. Cause On some Windows Server 2008 machines, the Windows Installer files remain on out-of-date versions even after...
Error 1402. Could not open key: HKEY_LOCAL_MACHINE32
Last Updated: June 29, 2022Symptom When you apply apply hotfix 4.5SR 4F (Build 4.5.1198) you get the following error message: Error 1402. Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Wow6432Node\Orbis Software\TaskCentre\Providers\{Eaa826F- XXXXXXXX}. Verify that you have sufficient access to that key, or contact your support personnel. Cause Caused by an updated version of InstallShield introduced in Hotfix SR 4F (1198) that looks...
TaskCentre 4.5 SR 4 upgrade prompts for Windows Installer hotfix
Last Updated: June 29, 2022Symptom After running the TaskCentre 4.5 SR4 upgrade you may receive the following warning: The following Windows Installer hotfix may be required to successfully upgrade the current product installation: http://support.microsoft.com/kb/972397 Would you like to abort the installation and open the hotfix page? NOTE: This is a Microsoft hotfix for the Windows Installer; it is NOT...
An error has occurred while processing: Initialization Error details: Cannot decode the product key
Last Updated: July 5, 2022Symptom When you run the Configurator the following error message is received: An error has occurred while processing: Initialization Error details: Cannot decode the product key Cause Caused by an expired main product key license (You will also find that tasks cannot be run.) Resolution The resolution is to renew the main product key license....
myBPAPlatform Graphics Not Displaying Correctly
Last Updated: July 12, 2022Introduction The article aims to explain how to ensure embedded graphics are displayed correctly in your myBPAPlatform workflow portal. Scenario After configuring myBPAPlatform, you see this when launching the web portal: Resolution Missing graphics in the web portal is caused by Static Content not being enabled for your web server. Do the following: From the...
BPA Platform System Requirements
Last Updated: May 9, 2023The following minimum specification is required for BPA Platform: For a more detailed description of the minimum specification for BPA Platform and its dependencies, download the BPA Platform System Dependencies Matrix. Server Minimum Hardware Specification Dual 2Ghz Processor Cores 1 GB of available memory 1.5 GB available Disk space 1280 x 1024 desktop resolution Supported...
How to Install BPA Platform
Last Updated: September 5, 2022The following topic describes how to install the BPA Platform Server and Client component.
How to Upgrade BPA Platform
Last Updated: March 22, 2024This article describes how to upgrade BPA Platform to the latest version.
Configuring Office 365 send mail authentication
Last Updated: November 2, 2022Changes have been applied by Microsoft to Office 365 send mail authentication settings, these setting were previously enabled by default. This article guides you through the steps required to configure Office 365 send mail authentication for BPA Platform.
